We often say that F/X is a company "By owner operators, for owner operators" because we have built our model in a very contractor-centric fashion. When we got started, we faced the challenge of not having a single dedicated customer. Most of our competitors built their fleets based on dedicated customer opportunity. All we had were Owner Operators, meaning the only way to grow the company was to make those Contractors happy. So, we took it upon ourselves to do just that…we treated THEM like our customers; we asked THEM how THEY wanted to run, and then we went out and found freight based on what THEY were looking for. We quickly learned that the more we treated our Owner Operators like customers, the more friends they brought on board. And that is how we identified our recipe for success, which has worked so well for all these years: The contractor is our #1 customer...without them we have nothing to offer shippers...if we keep them happy, we will continue to grow and have more capacity to sell to our shippers.
As we've grown, we've continued to utilize this formula by constantly listening to our Contractors' feedback and trying to build the most Owner Operator friendly operation in North America. The more we listen to them, the more success we experience.
We pride ourselves on our ability to retain an Owner Operator. Many of our competitors are just trying to get as many trucks in the door as possible by promoting the positives and leaving all of the negatives in "fine print". These companies exhibit a “turn and burn” mentality and often just consider turnover to be expected. From the moment we begin speaking to a Contractor, it is imperative that we tell them the truth....there is NO FINE PRINT or hidden costs.
After a Contractor's first month on the road, our goal is for them to say "I have no complaints. This company is even better than I anticipated". We accomplish this goal thru communication and transparency. From the moment you speak with someone at F/X, you will recognize that we have designed a pay and deduction structure to be very straight forward, steady and predictable.
Strong year-round volumes, strong year-round pay, strong year-round miles, strong year-round home time. That what makes us stand out from the crowds of other companies that are out there. It’s why our company has continued to grow purely based on driver referrals.

Meet our new mascot – Miles O’Plenty! Miles represents, among other things, all the great miles that you can get when you come to Freight Exchange of North America. Get acquainted with Miles O’Plenty today!
